999bs Privacy Policy — How Your Information Is Kept Safe

01 Introduction & Applicability

999bs (https://999bs.net) is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to all services, websites, and mobile apps operated under the 999bs platform.

By creating an account or using 999bs services, you consent to the data collection and usage practices described in this Privacy Policy. We respect your trust and remain committed to protecting your privacy at all times.

This policy is written in Bengali so that everyday users in Bangladesh can understand it easily. If you have any questions, our support team is always ready to help.

02 What information do we collect?

999bs collects certain information to deliver the best possible experience. Below is a detailed breakdown of the categories of data we collect:

A) Information collected at registration:

• Your Name & Username
• Mobile number or email address
• Date of birth (for age verification)
• Gender (optional)
• Password (stored in encrypted form)

B) Information collected during KYC verification:

• National ID or passport number
• Address & district
• Photo or selfie (for identity verification)

C) Automatically collected information:

• IP Address & Device Information
• Browser type & version
• Activity log on the platform
• Login time & location
• Cookies & Tracking Data

D) Financial transaction information:

• Mobile banking number (bKash, Nagad, Rocket)
• Deposit & withdrawal history
• Transaction ID & amount

03 How is your information used?

999bs uses the data it collects solely for the following purposes:

999bs never shares your information with third parties for advertising purposes. You may opt out of any marketing communications at any time.

04 Data Sharing & Third Parties

999bs does not generally share your personal information with third parties. However, sharing may occur in the limited circumstances outlined below:

• Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Software Provider: The relevant game provider can see limited information while you are playing.
• Legal Authorities: We may be required to provide information in compliance with the laws and judicial orders of Bangladesh.
• Security Investigation: To assist in fraud or money laundering investigations.

05 Cookie Policy

999bs uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to monitor and improve platform performance.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze how the platform is being used.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning correctly.

06 Data protection measures

999bs uses industry-standard technologies and processes to keep your data secure. Here are our core security measures:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Database Encryption: Stored data is kept in encrypted form.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Staff Training: 999bs staff receive regular training on data protection.
• Access Controls: Only authorized personnel can access the required information.

07 Your Data Rights

999bs believes you own your data. That's why we provide you with the following rights:

• Right to access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data when closing your account.
• Right to portability: You can request a copy of the data we hold about you.
• Marketing Opt-Out: You can opt out of promotional messages at any time.
• Right to restrict processing: You may object to the use of your information for specific purposes.

To exercise these rights, contact the 999bs support team. We will do our best to respond to your request within 30 days.

08 Child Protection Policy

999bs strictly does not provide services to anyone under the age of 18. This section of our Privacy Policy reflects our commitment to protecting minors.

• Age verification is mandatory at the time of registration.
• Age verification is carried out as part of the KYC process.
• Accounts suspected of being held by a minor are suspended immediately.
• 999bs does not knowingly collect any information from individuals under the age of 18.

09 Data retention period

999bs does not retain your data longer than necessary. Below are the retention periods for each type of information:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Financial Transaction Information: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Log files & activity data: Up to 12 months.
• Cookie Data: At the end of the session or up to 30 days.

Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

10 Privacy Policy Updates

999bs reserves the right to update or revise this Privacy Policy at any time. For significant changes, we will:

• We will publish notifications on the platform.
• At least 7 days' notice will be given before any changes take effect.
• SMS notifications may be sent to your registered number.

Continued use of 999bs after any changes will be considered your acceptance of the updated Privacy Policy. Please visit this page regularly to stay informed.

11 Contact & Complaints

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact the 999bs support team:

• Email: [email protected]
• Support: 999bs Platform Live Chat Support
• Time: 24 hours, 7 days

We take all your concerns seriously and aim to respond within 48 hours. Your privacy is our highest priority.